Facility Repair & Maintenance Program
A subscription-based maintenance partnership built for dental practice networks — predictable monthly costs, faster response, and one trusted team across every location.
One partner. One number. One predictable monthly fee.
Greenstone presents a strategic facility repair and maintenance program designed to replace the traditional ad-hoc vendor model. A dedicated regional team, aligned with your cluster model, delivers consistent service quality, faster resolution, and centralized reporting across every participating practice.
Reduce Cost
Service continuity and team familiarity with each practice eliminate the inefficiencies of repeat onboarding and ad-hoc pricing.
Reduce Overhead
One number to call regardless of the issue — plumbing, electrical, HVAC, or general repairs. No more juggling multiple vendors.
Faster Resolution
Dedicated regional team members treat your issues as priority work, with on-site response within 48 hours.
Quarterly Reporting
Visibility into call volume, issue categories, repair costs, root causes, and preventative measures — practice by practice.
Ontario-certified, fully insured, healthcare-ready
Greenstone is an Ontario-certified, fully insured builder with active WSIB coverage and comprehensive commercial general liability insurance. Our team brings over 20 years of combined expertise across commercial construction, IT, and design — uniquely equipped for dental and healthcare environments.
We have completed numerous renovation and repair projects for Dentalcorp practices across Ontario and routinely coordinate with industry partners including Henry Schein, Paterson Dental, JTeK, and MKR Dental Cabinets. Compliance, safety, and insurance certificates available on request.
Subscription Service Coverage
A single subscription covers facility repair and maintenance services across all participating practices.
| Service Type | Description |
|---|---|
| Plumbing | Leaks, fixture replacement, drain service, and related repairs. |
| Electrical | Lighting repairs, outlet and switch replacement, ballast servicing, and fixture installation. |
| HVAC (Heating & Cooling) | Filter replacement, basic diagnostics, seasonal maintenance, and a quarterly assessment scheduled by Greenstone. |
| Medical Equipment Install Support | On-site electrician/handyman support during equipment install or replacement by partners (Henry Schein, Paterson Dental, JTeK, MKR Dental Cabinets, etc.). |
| General Facility Repairs | Flooring (vinyl, tile, laminate), painting and wall touch-ups, damage repair, trim, doors, windows, cabinetry, and millwork. |
| Building Condition Assessment | Annual BCA to identify preventative maintenance needs and forecast CapEx/OpEx requirements. |
| Quarterly Reporting | Service calls, labour, materials, and maintenance trends summarized for each practice. |
What’s covered
- On-site handyman time for repairs, inspections, adjustments, installations, and touch-ups
- Standard consumables (screws, anchors, minor caulking, patch compound)
- Travel time within designated regional pilot zones
- Up to five service calls per clinic per month (avg. 2 hrs per visit; 10 flexible service hours total)
- Materials and replacement parts invoiced separately at cost
Subscription Pricing & Rate Card
View detailed pricing tiers, included service hours, and supplemental labour rates.
Response & Scheduling
To schedule a service call, practices contact their assigned Greenstone Account Manager during business hours, or by email anytime.
during business hours
acknowledgment
after request
per region
What practices typically pay today
For a typical six-operatory dental practice in the GTA, annual labour-only operating expenses for facility maintenance — plumbing, electrical, HVAC, and general repairs — run between $6,000 and $13,000+ per year, or roughly $500–$1,100 per month. These figures exclude materials and major capital repairs.
Costs trend higher with after-hours work (typically 1.5×–2× standard rates), older or high-traffic practices, and downtown Toronto locations (5–10% premium over outer-GTA). For practical budgeting, $900–$1,000 per month is a realistic average for labour-only maintenance.
Subscription vs. Pay-per-Call
Traditional vendor-based maintenance creates unpredictable costs, slower response times, and significant administrative effort. Here’s how the subscription model compares.
| Category | Traditional Vendor Model | Greenstone Subscription |
|---|---|---|
| Financial Reporting | None | Quarterly visibility on labour, materials, and work categories per clinic |
| Service Coverage | Limited to vendor availability; multiple contractors | Plumbing, electrical, HVAC, and general repairs under one partner |
| After-Hours Rates | 1.5×–2× regular rate | Priority scheduling at regular rate |
| Coordination Effort | 6–10 emails/calls per issue across multiple vendors | 1–2 communications via dedicated Account Manager |
| Administrative Overhead | Practice Manager sources, schedules, and approves invoices | Fully managed by Greenstone with quarterly reporting |
Capital Project Incentive
Subscribed clinics receive a 15% discount on standard renovation pricing for any CapEx renovation or remodeling projects, including comprehensive construction project management and vendor coordination.
Recent Dentalcorp Projects
A mix of OpEx and CapEx work delivered on time, on budget, and with zero downtime — receiving the highest satisfaction ratings from practice staff.
Dentistry on Greenlane
Innisfil Beach Road
Forest Hill Children’s
Wiarton Dental
Treehouse Dental
York Lanes Dental
Photos and testimonials from practice managers and staff available on request.
Quarterly Maintenance Report
An example of the visibility you’ll have into facility activity at every practice.
Maple Smiles Dental — Mississauga, ON
| Category | # Calls | Hours | Materials | Cost |
|---|---|---|---|---|
| Plumbing | 3 | 6 | Faucet cartridge | $37.49 |
| Electrical | 4 | 8 | Outlet + GFCI, pot lights ×2 | $60.45 |
| HVAC | 2 | 4 | HVAC filter | $14.00 |
| General Repairs | 3 | 10 | Door hinges, paint & patch, anchors | $70.51 |
| Medical Install Support | 1 | 2 | Dedicated wire & breaker (Henry Schein PAN install) | $85.00 |
Annual Building Condition Assessment
Each year, every subscribed practice receives a structured BCA covering mechanical, electrical, plumbing, and interior systems — with forecasted OpEx and CapEx for the next 12–24 months.
Maple Smiles Dental — Mississauga, ON
| System | Condition | Notes |
|---|---|---|
| HVAC | Good | Seasonal maintenance recommended |
| Electrical | Good | One flickering pot light |
| Plumbing | Fair | Dripping washroom faucet |
| Flooring | Fair | Vinyl seam lifting in OP3 |
| Interior Finishes | Good | Minor touch-ups |
| Doors / Hardware | Good | No issues |
| IT / Cabling | Good | No hazards noted |
12-Month OpEx Forecast
| Item | Estimated Cost | Priority |
|---|---|---|
| Replace pot light | $40–$60 | 30 days |
| Reseal vinyl seam | $150–$250 | 30–60 days |
| Replace faucet cartridge | $120–$180 | 6 months |
| Total Estimated OpEx | $310–$490 | 12 months |
CapEx forecast (1–2 years): No capital expenditures anticipated. The practice is in good condition with only minor preventative items, all addressable during standard subscription visits.
Ready to talk about your facility management needs?
Let’s set up a brief call to walk through how the program would apply to your specific practices.
Call (289) 475-5725 Email Us